Coronavirus Advice for Highland Council Tenants

As a landlord, the Council’s priority is maintaining the welfare of its tenants and providing them with essential services at this difficult time.

The situation is changing daily, here is the most up-to-date information about where you can seek advice if you have any concerns about your wellbeing, income or other tenancy matters.

The Council do expect further guidance from the government over the coming days and weeks.

The Council will provide you with relevant information as and when we receive it.

1. Staying Safe and Well

(i) Information

Please seek the latest advice on hygiene and self-isolation from the NHS Scotland website

(ii) Vulnerable Tenants

Supporting tenants is the Council’s main priority at this time.

Highland Council will be trying to contact as many of their vulnerable tenants to see what support they may be able to assist with while they are self-isolating.

Where they can they will direct you to other support at this time.

2. Council services

As you will be aware, most of the council offices are now closed until further notice and the way the council deliver services is changing.

Highland Council are accessing how they can deliver non-essential landlord services at this time, while keeping in line with the changing Government guidance.

They will continue to carry out emergency repairs and they will ask questions to make sure it is safe for a trades person to attend.

They have issued detailed guidance to their trades and contractors to ensure they follow Government guidance when carrying out repairs.

Highland Council are awaiting Government advice on rents and benefit maximisation at this time, but they would encourage all tenants to keep in contact with the Council if they have any concerns and the Council can direct you to the required advice and assistance.

If you have any queries, please contact the Service Centre on 01349 886602