Highlands & Islands Hit by £30.2 Million in Unfair Delivery Charges

Online shoppers in the Highlands & Islands are being ripped off by delivery companies charging extra to deliver to the region.

A report by the Scottish Parliament Information Centre (SPICe) found Scots were being left out of pocket to the tune of millions of pounds.

According to the report, the Highlands & Islands is the worst impacted region in Scotland with £30.2 million in delivery surcharges.

Across Scotland, more than £43.1million extra is spent by online shoppers on delivery charges – an increase of £6.7m in the past three years.

The charges have created a postcode lottery for many, with rural communities often charged more than other areas.

Commenting, Highlands & Islands MSP, Maree Todd (pictured) said: 

“It is very disappointing that people in the Highlands & Islands are having to fork out more than others in Scotland just because of where they live. 

“Despite efforts from MSPs, the charges continue to sky-rocket. 

“During the Covid-19 pandemic many of us have relied on online shopping in one way or another and we should not have to be punished purely on postcode alone – it will really hit hard-working families this Christmas. 

“Now, more than ever, delivery charges across the UK should be fair and transparent, and people should have the information they need to make informed choices.”